Our laser engraving machines are versatile and can work with a wide range of materials, including wood, acrylic, glass, leather, fabric, paper, rubber, and certain metals. However, the specific capabilities depend on the model and laser type (CO2, fiber, or diode).


Regular maintenance includes cleaning the laser lens and mirrors, checking the alignment, ensuring proper ventilation, and lubricating moving parts. Always refer to the user manual for specific maintenance instructions tailored to your machine model.


First, check the power supply and connections. Ensure the laser tube and cooling system are functioning properly. If the issue persists, consult the troubleshooting section of the user manual or contact our technical support team for assistance.


Prices vary depending on the model, laser type, and features. Entry-level machines start at around $500, while industrial-grade models can cost upwards of $10,000. Contact us for a detailed quote based on your requirements.


Delivery times depend on your location and the availability of the machine. Typically, orders are processed within 3-5 business days, and shipping takes 7-14 business days. Expedited shipping options are available upon request.


Our standard warranty covers manufacturing defects and includes parts and labor for one year. Extended warranty options are available for purchase. Please note that the warranty does not cover damage caused by misuse or improper maintenance.


Technical specifications vary by model. Key parameters include laser power (e.g., 40W, 100W), engraving area (e.g., 300x200mm, 600x400mm), laser type (CO2, fiber, diode), and compatibility with software (e.g., LightBurn, RDWorks). Visit our product pages for detailed specs.


Yes, many of our machines are designed with upgradeability in mind. You can upgrade components like the laser tube, software, or engraving bed. Contact our support team for guidance on compatible upgrades for your specific model.


Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for beginners. Additionally, our customer support team is available to assist with any questions or issues you may encounter.


Our machines are compatible with popular laser engraving software such as LightBurn, RDWorks, and LaserGRBL. These programs allow you to design, edit, and control the engraving process with ease. Some models also come with proprietary software.